FAQs
We have Direct debit option, Master & Visa debit & credit card options, for secure online payment.
We offer a wide range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet cleaning, window washing, and post-construction cleaning.
You can book a cleaning service by calling us at 1300 580 809, visiting our website at www.wilsoncleaning.au, or emailing us at admin@wilsoncleaning.au. We also offer online booking for your convenience.
Our rates vary depending on the type of service and the size of the area to be cleaned. Please contact us for a detailed quote.
No, you do not need to be home. Many of our clients provide us with a key or access code, but you can be present if you prefer.
A standard residential cleaning includes dusting, vacuuming, mopping, cleaning bathrooms and kitchens, emptying trash, and general tidying up. We can also customize the cleaning based on your specific needs.
Yes, we offer flexible scheduling and can provide cleaning services outside of regular business hours, including evenings and weekends.
Absolutely, we understand that businesses have unique needs and we are happy to accommodate special requests. Please discuss your requirements with us when you book.
Yes, we offer discounts for regular, recurring services such as weekly, fortnightly . Contact us for more details.
Your satisfaction is our priority. If you’re not happy with our service, please contact us within 24 hours and we will address any issues promptly.
We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations within 24 hours may incur a fee.
Yes, all our cleaners & contractors are policed checked, fully insured and have undergone thorough background checks.
